• Competitive pay and an attractive annual bonus
• Ongoing development opportunities in a multinational environment, a wide variety of projects, ambitious goals, and independence in achieving them. Promoting from within the culture
• Freedom with responsibility (we trust your competencies, ability to manage your time, and your scope of work)
• A lot of flexibility in terms of work arrangements (work from the office or home)
• Private medical care (various options to choose from) and life insurance
• Employee pension and savings programs
• JTI Family Leave Benefit – including extended paid paternity leave and fully paid maternity leave
• Multisport card, foreign languages classes
• Wide variety of trainings, webinars, and professional courses on our e-learning platforms, including sponsored certification programs (for employees fulfilling the admission criteria)
• Modern office with traditions (Art Norblin Factory) in a convenient location, equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs, and underground bicycle parking
• Working in a diverse and inclusive organization of over 40 different nationalities

The Employee Lifecycle Specialist is responsible for ensuring high-quality and efficient delivery of HR administrative services throughout the employee lifecycle. The role supports multiple markets and focuses on processing employee changes, maintaining accurate HR records in SAP and related systems, and delivering excellent service to internal stakeholders. This role is crucial in supporting standardization, compliance, and enhancing the employee experience across the HR function.

End-to-End HR Administration

• Process employee lifecycle events (onboarding, changes, offboarding) in SAP HR and other relevant systems in accordance with corporate and local policies
• Maintain employee records and ensure data accuracy and compliance

Service Delivery & Stakeholder Support

• Deliver timely, efficient, and high-quality HR services to stakeholders from multiple markets
• Ensure service delivery meets agreed service levels and quality standards

Process Documentation & Compliance

• Maintain and update standard operating procedures (SOPs)
• Ensure adherence to internal controls and data protection policies

Process Improvement & Standardization

• Identify improvement opportunities in processes and systems
• Contribute to the documentation and implementation of enhancements

Cross-Functional Collaboration

• Work collaboratively with internal HR teams and business partners
• Foster open communication and maintain a strong customer service mindset

• University degree preferre
• 1-2 years of experience in HR Administration or a similar role in a multinational environment. Previous experience in customer service or a GBS (Global Business Services) center is a plus
• Fluency in English and Romanian is required
• SAP HR - nice to have; MS Office proficiency
• Strong knowledge of HR Administration, Organizational Management processes
• Customer service mindset, team-oriented, open-minded, flexible, accurate, and detail-focused