Praca: HR Operations & Process Specialist



DEKRA Praca is a company owned by DEKRA AG, a leader in human resources services in Europe. Our operations focus on Poland, mediating employee recruitment and offering a wide range of services in the areas of human resources consulting, permanent recruitment, and temporary employment.

DEKRA Praca is a registered Employment Agency. Certificate No. 8194

For our client, an international company creating a new business services center in Wroclaw, we are currently looking for:

HR Operations & Process Specialist

to join our Global HR Transformation team in Poland
Location: new GBS Centre in Wroclaw, Poland (Hybrid/Remote)
Job description

In this role, you will support the improvement and standardisation of HR processes across SEMEA countries, working closely with Global HR, Regional HR teams, HR IT, and local teams.

You will help analyse processes, identify improvement opportunities, support HR projects, and contribute to the successful use of digital HR solutions.

This is a great opportunity for someone who wants to grow their career in HR Operations, HR Transformation, and process improvement within an international environment.

 
Responsibilities
  • Analyze and document HR operational processes across multiple countries;
  • Support the standardization and optimization of HR processes while ensuring compliance with local legal and business requirements;
  • Participate in global HR transformation initiatives, supporting process redesign, organizational changes, and deployment activities;
  • Assist with workforce planning by analyzing organizational structures, headcount data, workforce capacity, and future business needs;
  • Support HR budgeting, cost tracking, and workforce-related financial analysis;
  • Prepare dashboards, reports, and executive presentations;
  • Collaborate with Global HR, Regional HR, HR IT, and local HR teams;
  • Support the implementation and continuous improvement of HR technologies, including SAP SuccessFactors and other digital HR solutions;
  • Coordinate project activities, monitor progress, and track actions, risks, and milestones across multiple HR initiatives.
Requirements
  • Bachelors degree in Human Resources, Business Administration, Psychology, Economics, Information Systems, or a related field;
  • 2-4 years of experience in HR Operations, HR Projects, HR Shared Services or HR Process Improvement;
  • Advanced skills in Microsoft Excel and PowerPoint;
  • Fluent English (written and spoken);
  • Familiarity with SAP SuccessFactors, ServiceNow, or similar HR technologies (preferrable).
What we offer:
  • Exposure to international projects and collaboration with global stakeholders.
  • Career development within Global HR Operations and HR Transformation.
  • Flexible hybrid working model based in Poland.
  • Collaborative, international, and dynamic working environment.


Information Clause

The controller of your personal data will be Dekra Praca Sp. z o.o., with its registered office in Kraków (30-554), Zamknięta str. 10/2, KRS: 0000415384. The purpose of personal data processing is to participate in an individual recruitment process, which will include assessing the candidates qualifications for a specific position, assessing the candidates abilities and skills required for the specific position, and selecting the appropriate candidate for employment. The legal basis for personal data processing is a legal obligation, the candidates consent, the legitimate interest of the Data Controller, and the performance of activities necessary to conclude a contract. Providing personal data is voluntary, but failure to provide it will prevent you from participating in the recruitment process. Candidates have the right to withdraw consent to processing, access their data, request rectification, erasure, or restriction of their processing.
DEKRA Sp. z o.o. Wałbrzych Legnica HR Operations & Process Specialist
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